Services
Report an Issue
Use this page to report non-emergency issues in the Village of Hannibal, such as road concerns, street lighting, signage, and other public property matters. If there is an immediate danger or an emergency, call 911.
Before you submit
What to include in your report
Providing clear details helps us route your report to the right department and respond more efficiently.
Location
Include the street address or nearest intersection. If helpful, add landmarks (e.g., “near the park entrance”).
Issue details
Describe what you are seeing and when it started. Note any hazards (e.g., blocked walkway, poor visibility).
Photos (optional)
If you can, attach a clear photo. Do not put yourself at risk to take a picture.
Your contact information
Provide a phone number or email so we can follow up if we need more information.
Common issues
What you can report here
Select the category that best matches your issue. If you are unsure, choose the closest option and include details in your message.
Submit a report
Use the form to report a non-emergency issue. Please include the location, a clear description, and any relevant details. If you need immediate assistance, call 911.
824 Cayuga Street, Hannibal, NY 13074
Monday–Wednesday 9:00am–12:00pm, or by appointment